For in excess of 14 years, Qantas (“QF”) had been carrying out Revenue Integrity. This was done using a variety of solution components, based upon data feeds from their Teradata data warehouse.
The solution components included; robotics, reports, macros and manual processes.
Qantas wanted to bring these together into a single, flexible solution that would enable them to use both out-of-the-box RI functions and to create their own using PNR, Ticket and Flown data.
The Anari team worked with Qantas to deliver the IRIS solution including a number of developments to provide Qantas with greater flexibility in terms of detection, action and live checks.
This included definition and delivery of a wide range of RI functions including Booked vs. Ticketed functions.