The Challenge

For in excess of 14 years, Qantas (“QF”) had been carrying out Revenue Integrity. This was done using a variety of solution components, based upon data feeds from their Teradata data warehouse.

The solution components included; robotics, reports, macros and manual processes.

Qantas wanted to bring these together into a single, flexible solution that would enable them to use both out-of-the-box RI functions and to create their own using PNR, Ticket and Flown data.

The Solution

The Anari team worked with Qantas to deliver the IRIS solution including a number of developments to provide Qantas with greater flexibility in terms of detection, action and live checks.

This included definition and delivery of a wide range of RI functions including Booked vs. Ticketed functions.

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